Accident & emergency help
What to do if something goes wrong on the road, who to call, and the cover that already comes with every Boyko bike.
Emergency numbers
- 1669Ambulance and emergency medical
- 191Police
- 1155Tourist Police (English spoken)
- 199Fire and rescue
- +66 65 861 7888Boyko’s Bike Rental (call or WhatsApp)
Checked against the Thai Ministry of Foreign Affairs list, October 2026.
After an accident: step by step
- Stay safe: switch off, hazard lights on, move off the road if you safely can.
- Anyone hurt? Call 1669 straight away. Don’t move someone who is seriously injured.
- If another vehicle, an injury or an argument is involved, call the police on 191 or 1155 and ask for a copy of the report.
- Call or WhatsApp us. We will help you.
- Take photos of every vehicle, the number plates, the scene and the damage.
- Get the other party’s name, phone, plate number and insurer.
- Don’t agree to pay anything at the scene. Wait for the police and for us.
- Keep your medical certificate, receipts and the police report.
Hospitals in Hua Hin
- Bangkok Hospital Hua Hin · Private · 032 616 800
- San Paulo Hua Hin Hospital · Private · 032 532 576
- Hua Hin Hospital · Government · 032 523 000
Private hospitals may ask for payment or travel insurance details before treatment.
Cover you already have: compulsory motor insurance (Por Ror Bor)
Every Boyko bike has compulsory motor insurance under Thai law. It covers anyone injured by the vehicle, including foreign visitors.
| Medical costs, paid without waiting for proof of fault | up to ฿30,000 |
|---|---|
| Death or listed permanent disability (preliminary) | ฿35,000 |
| Medical costs once liability is established | up to ฿80,000 |
| Death or total permanent disability, once liability is established | ฿500,000 |
| Hospital daily allowance | ฿200 a day, up to 20 days |
If the rider of the Boyko bike caused the accident, the rider only gets the preliminary amounts (medical up to ฿30,000). Claims must be made within 180 days.
Sources: Ministerial Regulation (No. 2) B.E. 2557; OIC Registrar Order 51/2568.
Please get travel insurance
Por Ror Bor is not enough for a serious injury. Buy travel insurance that covers motorbike riding, check it covers the engine size you ride, and carry the right licence.
Boyko Rider Emergency Assistance: free
Free of charge and not insurance. We don’t pay medical bills, but we will:
- answer your call and help you reach the ambulance, police or an interpreter
- tell you the nearest suitable hospital
- come to the scene or the hospital where we can, and take care of the bike
- give you the Por Ror Bor policy details and help with the claim paperwork
- arrange a replacement bike under your rental agreement
We plan to work with a licensed insurer so you can buy personal accident cover in future. Boyko does not sell any insurance at present.